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Contact your supplier: all of their details in one place


To make it easy to contact your supplier, we’ve pulled together all their details in one place for you. If your enquiry isn’t super-urgent, often the best way to contact your supplier is via email. 


Email: help@bulb.co.uk
Telephone: 0300 30 30 635
Online chat: https://help.bulb.co.uk/hc/en-us/requests/new (then click on ‘online chat’)


Email: home@ecotricity.co.uk
Telephone: 01453 756 111
Online chat: https://www.ecotricity.co.uk/customer-service/contact-us (then click on ‘chat with an expert’)

Co-op Energy 

(same as Octopus, who now power Co-op Energy – see below)

Good Energy

Email: Via their webform at https://www.goodenergy.co.uk/customer-care/get-in-touch/contact-customer-care-form/
Telephone: 0800 254 0000]

GoTo Energy

Email: customerservices@goto.energy
Telephone: 0800 056 4843


Email: hello@octopus.energy
Telephone: 0808 164 1088
Facebook: https://www.facebook.com/octopusenergy
Twitter: https://twitter.com/octopus_energy

People’s Energy

Email: customerservices@peoplesenergy.co.uk
Telephone: 0131 285 5510
Twitter: https://twitter.com/peoples_energy

So Energy

Email: help@so.energy
Telephone: 0330 111 5050
Twitter: https://twitter.com/soenergyuk

And don’t forget…

If you switch through us and have a problem with your supplier you can’t resolve directly with them, let us know and we’ll take it up on your behalf. It’s all part of our Big Clean Switch Guarantee.