Lowering bills, cutting carbon

Woman looking exasperated and confused in front of a laptop.

If energy prices are going down, why are my bills going up?

The news over the last two years has been dominated by stories of skyrocketing energy prices. Global competition for gas…

Changes to business energy support: What you need to know

From 1 April 2023, businesses across the country will see some significant changes in the way business energy support is…

Why has my energy direct debit been changed?

We’ve had a growing number of enquiries from people who have seen multiple changes to their energy direct debit, sometimes…

I rent my property, how will the Energy Price Guarantee affect me?

UPDATED October 17 2022 If you rent your home, you might be wondering how the latest energy price cap, known…

Asian woman using microwave

Reading your energy bill: what you need to know

Energy bills can seem daunting. Page after page of technical jargon can leave you asking, “What is a standing charge?”…

What does the new £2,500 price cap mean for me?

UPDATED October 17 2022 From 1 October 2022*, new limits have been set on how much your energy supplier can…